Shipping Policy

At Faeara, we strive to ensure that your order arrive safely and promptly. Below, you’ll find all the details about our shipping practices for orders within the UK and the USA.

Shipping Destinations

Currently, we ship to:

United Kingdom

United States of America

If you’re outside these regions, please stay tuned! We’re working to expand our reach.

Processing Time

All orders are processed within 1-3 business days.

Orders placed on weekends or holidays will be processed the next business day.

You’ll receive a confirmation email with tracking information once your order is on its way.

Shipping Rates & Delivery Times

United Kingdom:

Standard Shipping: £4.00 (Free on orders over £70)

Delivery Method: Royal Mail 48 Tracked

Delivery Time: 2-3 business days

United States:

Standard Shipping: $25 (Free on orders over $190)

Delivery Time: 5-10 business days

Please Note: Delivery times are estimates and may vary due to external factors beyond our control, such as customs delays or carrier disruptions.

Order Tracking

Once your order is shipped, you will receive an email with a tracking link. You can track your order directly through our website or via the carrier’s site.

Customs, Duties, and Taxes (For USA Orders)

Faeara is not responsible for any customs fees or taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (e.g., tariffs, taxes).

Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us at [info@faeara.com] within 7 days of the expected delivery date. We’ll do our best to assist you with a replacement or refund.

Questions?

If you have any questions about our shipping policy, please don’t hesitate to reach out to us at [info@faeara.com]. We’re here to help!